Matrix - Packing

Installing a Pixi Template in your Pixi app is very straightforward and takes just a few clicks. Inside the Pixi Order Printer app, you’ll find a Templates section or gallery where you can browse all the available designs. When you see a template you like, simply click the install (or add) button – Pixi will automatically import that template into your account. Once installed, the template appears in your Pixi dashboard and you can immediately start using it for your invoices, packing slips, or other documents. There’s no need for any manual file uploads or coding during this process; Pixi handles everything so you can get started with your new template in seconds.

Absolutely. Pixi is built to let you tailor any template to perfectly match your brand’s look and feel. Every template can be adjusted using Pixi’s dual editing interface, meaning you have a no-code visual editor for quick, easy changes and a full code editor if you want to dive into the template’s Liquid code for advanced customizations. You can swiftly add your logo, change colors and fonts, or rearrange elements using simple drag-and-drop tools – no design skills needed. For those who have coding knowledge or need fine-grained control, you can switch to the code editor at any time to tweak the template’s underlying code. Plus, Pixi even offers an AI-powered template customizer that can help make design adjustments or generate code suggestions for you, so getting a branded, professional document is both quick and user-friendly.

No, you don’t need any design or coding expertise to make the most of Pixi Templates. They’re intentionally created to be plug-and-play – each template is professionally designed to look great as soon as you install it, with no tweaking required. If you do want to make adjustments, Pixi provides a very intuitive no-code editor that lets you change text, colors, logos, and layout with just a few clicks. This means even if you have no technical background, you can still tailor the documents to your needs through a simple visual interface. And if you are a developer or comfortable with code, Pixi has an optional code editor available for advanced customization – but using it is completely up to you, since all common customizations can be done visually without any coding.

Yes, Pixi’s templates are designed to work seamlessly for stores that sell internationally, including supporting multiple currencies and languages. The Pixi app uses your store’s Shopify settings for currency, locale, and taxes, so when an invoice or receipt is generated it will automatically display amounts in the correct currency and format for each customer. Likewise, templates can handle various date formats, address styles, and even support multiple languages or right-to-left text if your store is localized that way. Many merchants worldwide use Pixi to send invoices in their local language and currency without any extra setup. In short, whether you’re selling in USD, EUR, INR or any other currency (even simultaneously), Pixi documents will reflect the proper currency symbols, number formatting, and language so that every invoice or packing slip meets local expectations and looks professional for every customer.

If you ever need assistance tailoring a template to fit your exact requirements, Pixi has you covered. The app includes an AI assistant that can guide you through template edits or even suggest code changes if you’re aiming for something very specific – this can be a huge help if you’re not sure how to achieve a certain layout or feature. Additionally, our support team is always ready to step in and help: you can reach out directly from the app or via email, and we’ll gladly assist or provide code snippets for more advanced customizations. We also maintain a detailed help center with step-by-step guides on using the template editor and unlocking advanced features. Our goal is to ensure you get your documents just right, so don’t hesitate to ask for help – whether through the built-in AI, our documentation, or our friendly support staff, we’ll work with you to make the template perfect for your needs.

Yes, and we encourage it! If you’ve crafted a template design that you think other Pixi users would find useful, you can absolutely share it with the community. Pixi is building a community-driven template gallery and we welcome merchant contributions – the more great templates available, the better for everyone. The process is simple: you can export or share your template’s code and send it to our team, and we’ll review it for inclusion in the Pixi Templates library. Once approved, your template could be published for all Pixi users to install (with credit to you as the creator). By sharing your custom template, you’re not only helping out fellow store owners but also showcasing your creativity. We love seeing users contribute and will make it easy for you to distribute your designs to the wider Pixi community.

Yes, Pixi is designed to automate document delivery so you don’t have to send invoices or other order documents manually. The app offers built-in automated email options – for example, you can set it up so that whenever an order is placed, Pixi will automatically email a PDF invoice to the customer (using either Shopify’s native email system or your own SMTP email provider). Additionally, Pixi has a Shopify Flow extension, which means it can seamlessly plug into your Shopify Flow workflows for even more customized automation. This allows you to create rules and triggers in Shopify Flow involving Pixi – for instance, you could have a Flow workflow that sends a packing slip via Pixi when an order is marked as fulfilled, or saves an invoice copy to Dropbox/Google Drive when an order exceeds a certain value. In summary, Pixi can handle the heavy lifting of delivering and distributing documents through automation, making your order processing as hands-free and efficient as possible.

Absolutely – one of Pixi’s standout capabilities is its support for custom data. You can include virtually any information from your store in your documents, even data that isn’t part of Shopify’s standard order fields. For example, if you have product metafields (say, a custom size guide or ingredients list), special customer notes, or tags that you want reflected on an invoice or packing slip, Pixi lets you pull those details into your template. Behind the scenes, Pixi leverages Shopify’s GraphQL API to fetch any extra data you need, but you don’t have to worry about the technical aspects – the app provides a straightforward way to select and insert those custom fields. This means your invoices and other documents can be as informative and tailored as you require: you might add loyalty point balances, display a customer’s VAT ID, include a gift message, or any other custom detail. Pixi ensures you’re not limited to the default order information, giving both store owners and developers the flexibility to create documents that truly fit their business n